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HMA (HideMyAss)

A long-running UK-based VPN, now owned by the Avast/Norton conglomerate Gen Digital, known for its very large country footprint but burdened by a Five Eyes jurisdiction and a history of handing user data to law enforcement.

www.hidemyass.com
⚠ Not scored

⚠ Documented concerns

We don't give HMA (HideMyAss) an overall score. A proven logging breach, or an ownership history in adware or surveillance, is not something a good feature list should be able to average away. The data below is still shown in full so you can judge it yourself.

  • 2011: Court-ordered logs helped convict a user

    HMA complied with a UK court order and supplied account information that helped identify Cody Kretsinger over the LulzSec breach of Sony Pictures. He pleaded guilty and was sentenced in 2013. Note the important distinction from a broken promise: HMA did not advertise a no-logs policy at the time.

    Source ↗
  • 2011: Openly a logging service, in a Five Eyes country

    HMA publicly defended session logging, arguing that a provider claiming no logging could not otherwise locate abusive customers, and said it was complying with its country's legal system. It is based in the UK, a Five Eyes member subject to the Investigatory Powers Act.

    Source ↗

What counts in their favour

  • Important context: HMA never advertised a no-logs policy in 2011. It disclosed session logging and defended it openly, so unlike some cases here this was not a broken promise.
  • It acted on a court order rather than volunteering the data.
  • It introduced an actual no-logging policy in 2020, covering original IP address, DNS queries, activity, data transferred and connection timestamps.
  • That policy was independently verified by the cyber-risk firm VerSprite in 2020 across its Android, iOS, Mac and Windows clients.
  • Ownership has changed since: Privax was acquired by AVG, then Avast, and is now part of Gen Digital.

Listing a concern is a statement about the documented record, not a claim about how the service behaves today. Where a provider has since changed owner, jurisdiction or policy, that is noted above and in the report below.

Jurisdiction
United Kingdom (five eyes)
Founded
2005
Owner
Privax Ltd / Avast
Best price
$2.99/mo
Devices
5
Free tier
No
No category scores are shown for HMA (HideMyAss) because of the documented concerns above. Every individual data point is still published below, so you can weigh the record yourself.

Best for

  • · Users who want servers in an unusually large number of countries
  • · Casual/streaming users on a budget who value brand familiarity over maximal privacy
  • · People comfortable with a mainstream, conglomerate-owned provider

Not ideal for

  • · Threat models requiring strong jurisdictional protection (Five Eyes / data-handover history)
  • · Users needing anonymous signup or crypto/cash payment
  • · Privacy maximalists wanting open-source clients, RAM-only servers, multihop, or a court-tested no-logs record

Strengths

  • Very large country footprint (190+ countries), useful for geographic variety
  • Reasonable long-term pricing (~$2.99/mo on the 3-year individual plan) with a 30-day money-back guarantee and a 7-day trial
  • Modern protocol support including WireGuard (Windows) plus a proprietary Mimic obfuscation protocol and first-party DNS
  • No-logs policy received a third-party VerSprite assessment (Aug 2020) rated low-risk

Weaknesses

  • UK headquarters places it squarely inside the Five Eyes intelligence-sharing alliance
  • Documented history of providing user data to law enforcement (LulzSec/Kretsinger 2011; further log-based identification in 2017)
  • No anonymous payment options - no cryptocurrency or cash, and signup requires email/username
  • Owned by Gen Digital, a large security/data conglomerate; clients are closed-source and the VerSprite report is not public
  • Heavy reliance on virtual server locations, no multihop, no port forwarding, and no RAM-only servers; kill switch limited to Windows/Android (system-wide also on macOS)
  • Avast's warrant canary appears stale/discontinued (no update since mid-2023), undercutting that transparency signal

Protocols & encryption

The tunnelling protocols this service offers and the cryptography behind them.

WireGuard

Modern

A modern, lean protocol (~4,000 lines of code) that is fast and easy to audit. Its cryptography is fixed and state-of-the-art, with no weak options to misconfigure.

Data cipher
ChaCha20-Poly1305
Key exchange
Curve25519 (ECDH)
Integrity
BLAKE2s

OpenVPN

Trusted

The mature, widely-trusted open-source standard. Flexible and heavily audited over two decades, though slower than WireGuard.

Data cipher
AES-256-GCM
Key exchange
RSA-4096 / ECDH
Integrity
SHA-256 / SHA-512 HMAC

IKEv2 / IPsec

Trusted

A fast, stable protocol that reconnects quickly when you change networks, so it is popular on mobile. Built natively into most operating systems.

Data cipher
AES-256-GCM
Key exchange
Diffie-Hellman (ECP)
Integrity
SHA-256 / SHA-384
In-house protocol. Mimic (proprietary obfuscation protocol; WireGuard and Mimic are Windows-only)
This provider's setup
Stated data cipher
AES-256-GCM (OpenVPN)
Stated handshake
RSA-4096 / SHA-256
Perfect forward secrecy
Yes
Post-quantum resistant
No
RAM-only servers
No
Kill switch
Yes
First-party DNS (leak protection)
Yes
IPv6
Unknown

Full data sheet

Every attribute we track, coloured by whether it helps or hurts your privacy.

Company & jurisdiction
Based inUnited Kingdom
Eyes alliance5 Eyes
Enemy of the InternetNo
OwnerPrivax Ltd / Avast
ConglomerateGen Digital
Founded2005
Logging
Traffic / activityNone kept
DNS requestsNone kept
TimestampsSome
BandwidthSome
Source IP addressNone kept

Current policy (since the May 2020 overhaul) states no logging of browsing activity, originating IP addresses, DNS queries, or volume of data transferred to identify a user. Minimal aggregate connection metadata is retained for ~35 days without user linkage: connection time rounded to AM/PM only (no precise timestamps) and data transfer rounded to the nearest 100 MB, plus connection events and account info (email, username). A VerSprite assessment (Aug 2020) rated the no-logs policy low-risk. Note: HMA's separate browser proxy extensions are not covered by the no-logs policy and do keep logs.

Payment & anonymity
Anonymous signupNo
Accepts cashNo
Accepts cryptoNo
PGP keyUnknown
Protocols & features
OpenVPNYes
WireGuardYes
Proprietary protocolMimic (proprietary obfuscation protocol; WireGuard and Mimic are Windows-only)
Multi-hopNo
ObfuscationYes
Kill switchYes
First-party DNSYes
RAM-only serversNo
Port forwardingNo
P2P / torrentingYes
IPv6Unknown
Encryption
Data cipherAES-256-GCM (OpenVPN)
HandshakeRSA-4096 / SHA-256
Transparency
Open-source clientsNo
Independent audits1
Transparency reportUnknown
Court / seizure-testedUntested

Failed historically (under older logging policies and prior ownership): in the 2011 LulzSec case HMA complied with a UK court order and supplied connection logs that helped identify and convict Cody Kretsinger, and reviewers note it again helped identify a user via connection logs in 2017. The current post-2020 no-logs policy has not been court-tested. Avast historically published a quarterly warrant canary covering VPN data requests, but reporting indicates it has not been updated since July 2023 and the URL is now inactive, so an active warrant canary should not be assumed in 2026.

Infrastructure
Simultaneous devices5
Countries190
Servers1100
Linux supportCLI / config
Pricing
Month-to-month$0.00
Best $/mo$2.99
On plan3-year
Free trial7 days
Refund window30 days
Free tierNo
Ethics
Logging policyConsistent
Marketing honestyUnknown

Independent audits

  • VerSprite· 2020 · No-logs / privacy-policy assessment of HMA clients for Android, iOS, Mac and Windows (install through full data flow, client- and server-side); rated low-risk user-privacy impact. Full report not publicly published.report ↗

Operated by Privax Ltd (UK), founded 2005 by Jack Cator; acquired by AVG (2015, ~$40M + earn-out) -> Avast (2016) -> Gen Digital (Avast/NortonLifeLock merger, Sept 2022; Gen Digital co-HQ Tempe AZ + Prague). Server/country figures vary by source: HMA marketing and most reviews cite ~1,080-1,100 servers across 190+ countries (heavy use of virtual locations), though some pages report "3,400+ servers in 65+ countries" - treat exact counts as approximate. Simultaneous connections: 5 on the Individual plan, 10 on the Family plan, more on Business (one 2026 review conflated the Family figure as the base). No true month-to-month plan currently sold; cheapest short commitment is the 1-year plan at ~$4.99/mo (monthlyUsd set to 0 to denote no month-to-month option). The 7-day free trial requires a payment method. Kill switch and split tunneling are platform-limited (best on Windows/Android; system-wide kill switch also on macOS). WireGuard and Mimic are Windows-only; Mac/iOS rely on IKEv2 and OpenVPN. CORRECTION vs draft: draft stated Gen Digital "publishes a warrant canary quarterly" - in fact the historical quarterly canary was Avast's and appears not to have been updated since July 2023.

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